Understanding bias in the workplace is the first step to managing it. This course defines unconscious bias, describes how it affects the workplace, and encourages learners to use that knowledge to reduce the adverse effects of bias. Approach problems with a whole new perspective.

5S Visual Workplace Organization describes a systematic approach to organizing a workspace or area for efficiency and effectiveness by identifying and storing the items used, maintaining the site and items, and sustaining the new order.

As a neutral, third-party facilitator, we will guide your team through a collaborative session to identify and resolve challenges. Let us help you simplify your customer service, accounting, sales, or any other process.

Learn how to improve retrospectives and avoid stagnation. This course is designed to equip participants with a toolbox of techniques to be applied across a broad context. If you are looking to get more out of your retrospectives and continuously improve, this course is for you.

A Kaizen Event (Blitz or Bursts) is a rapid improvement workshop designed to produce results/approaches to discrete process issues within a few days. It is a way for teams to carry out structured but creative problem solving and process improvement, in a workshop environment, over a short timescale. The Kaizen Event (Blitz or Bursts) is a focused, short-term project to improve a process. It can include training followed by an analysis, design, and, often, re-arrangement of a product line or area. The usual Kaizen Event takes 2-10 days.

A value stream map makes it easy to visualize the process used to get value to the customer. Functional teams visualize their group’s work and information flow so that everyone can see, understand and improve the making of the product or service. The aim is for the work to flow better for customers and get easier for employees to complete profitably and safely.

A design thinking workshop is a creative problem-solving session that is based on the principles of design thinking. Design thinking workshops help design teams to create feasible and user-focused solutions to design problems. Helping teams develop better products faster, reduce costs, and increase profits. These workshops are activity-based, and they are often done in person, but they can also be done remotely. The activities of a design thinking workshop are organized according to the three phases of the design thinking process: empathy, ideation, and prototyping. A workshop can last for a few hours long, a whole day, or even a week.

During this two-day course, attendees learn the importance of mastering Business Agility in order to thrive in the digital age and gain insights they can use to lead a Lean-Agile enterprise by leveraging the Scaled Agile Framework® (SAFe®). The course begins by exploring the SAFe principles derived from Lean product development, Agile development, DevOps, and systems thinking. Following this, the attendees will discuss how to establish Team and Technical Agility and organize around the flow of value. The course then focuses on the importance of adopting a customer-centric mindset and applying Design Thinking as part of the Agile Product Delivery core competency and provides an opportunity to experience a PI Planning event.