Story mapping is a method for arranging user stories to create a more holistic view of how they fit into the overall user experience. The fundamental steps of the customer journey are arranged in chronological order based on when a user would perform the particular task relative to their overall workflow with the product. Individual user stories are arranged beneath the more significant steps they roll up under. When a story map is complete, you can see all of the ways a user might interact with a product in a single, logical view that progresses from the first interaction to completing the overall user objective.

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